Shipping Policy

At Tintro, we aim to get your order to you as quickly and safely as possible.

Delivery Times

Orders typically arrive within 1–2 weeks after being placed.

Please note that delivery times are estimates and may occasionally vary due to courier delays, public holidays, weather, or other circumstances outside our control.

Order Processing

Once your order has been confirmed, it will be prepared for shipment. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

Tracking Your Order

Once your order has been shipped, you can use the tracking information provided in your shipping confirmation email to follow its progress.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order. If you notice an error after ordering, contact us as soon as possible. We’ll do our best to update your details before the order is shipped.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe or you have any concerns about your delivery, please contact us and we’ll be happy to help.

Questions?

If you have any questions about your order or shipping, please contact Tintro through our Contact page.