Terms of Service
Last updated: 08/01/2026
Welcome to Tintro. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Tintro.
By accessing our website or placing an order, you agree to these Terms.
1. Online Store
By using our website, you agree to use it only for lawful purposes and not to interfere with or disrupt the website, its security, or its operation.
We reserve the right to refuse service, cancel orders, or limit purchases where reasonably necessary, including in cases of suspected fraud, misuse, or errors.
2. Products
We make reasonable efforts to display our products, colours, images, descriptions, and specifications accurately. However, colours and appearance may vary slightly depending on your device, lighting, and display settings.
We may modify or discontinue products or product variations at any time without notice.
3. Pricing and Payments
All prices are displayed in the currency shown at checkout and may change without notice.
We reserve the right to correct pricing, product information, or other errors on our website. If an error affects an order you have already placed, we will contact you where appropriate.
Payment must be successfully completed before an order is processed.
4. Orders
After placing an order, you will receive an order confirmation. An order may be cancelled or refunded if we are unable to fulfil it, if payment cannot be verified, or if we reasonably believe the order is fraudulent.
Customers are responsible for providing accurate shipping and contact information when placing an order.
If you notice an error in your order information, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped.
5. Shipping and Delivery
Shipping times are estimates and may vary due to circumstances outside our reasonable control, including carrier delays, customs processing, weather, or other disruptions.
Please see our Shipping Policy for further information regarding shipping, delivery, and tracking.
6. Returns and Refunds
Eligible purchases may be returned in accordance with our Returns & Refunds Policy.
Nothing in these Terms or our Returns & Refunds Policy is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
7. Intellectual Property
All content on this website, including our branding, logos, text, graphics, images, and website design, is owned by or licensed to Tintro unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use our content without permission, except where permitted by law.
8. Third-Party Services
Our store may use third-party services, including payment providers, shipping providers, analytics services, and ecommerce platforms such as Shopify.
Your use of certain third-party services may also be subject to their own terms and policies.
9. Prohibited Uses
You may not use our website to engage in unlawful, fraudulent, abusive, or harmful activity, attempt to gain unauthorised access to our systems, transmit malicious software, or interfere with the operation or security of our website.
10. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, Tintro will not be liable for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, remedy, or liability that cannot lawfully be excluded or limited.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, or legal requirements.
Any updated Terms will be published on this page with a revised "Last updated" date.
13. Contact Us
If you have any questions about these Terms, please contact us through our Contact Us page or at:
Tintro
Email: [your support email]